In-House Counseling

The Renters’ Rights Assistance Program provides 30-minute in-house counseling sessions to tenants and landlords who have questions regarding their rights or responsibilities. Counseling, brochures, and other materials are provided to clients in need of more in-depth information than can be provided through telephone counseling.

Eligibility: Unrestricted.

Fees: In-house counseling is free for Travis County residents who do not exceed income guidelines. For all others, a 30-minute counseling appointment is $15. Proof of income is required.

Procedures: Call 512-474-7006 to schedule an appointment. Appointments are available Monday through Thursday from 1 p.m. to 4 p.m.

For those requiring interpreter services, please review our scheduling policy here .

Austin Tenants’ Council • 1640-B East 2nd Street • Austin, TX 78702 • 512.474.7006