Through our counseling services, you can discuss your housing issues with a trained housing advocate who can provide guidance, education, and refer you to other agencies, programs, and resources. The housing advocate can discuss tenant-landlord rights and responsibilities as described in the Texas Property Code and other sources. However, no attorneys are on staff and housing advocates cannot offer legal advice. Anyone needing legal advice should contact an attorney.
TELEPHONE COUNSELING
The Telephone Counseling Line provides education and information regarding residential tenant-landlord disputes. Call volume is high, and callers are encouraged to keep trying and/or use our online counseling service for concerns that do not require a more immediate response. Please call us at 512-474-1961.
online counseling
The Online Counseling Program provides education and information regarding the rights and responsibilities of tenants and landlords. Fill out an online intake and an advocate will contact you!
IN-HOUSE COUNSELING
The In-House Counseling Program provides 30-minute in-house counseling sessions to tenants and landlords who have questions regarding their rights or responsibilities.
For those requiring interpreter services, please review our scheduling policy here.